TalkChief – Frequently Asked Questions (FAQ)
What is TalkChief?
TalkChief is a cloud phone system (VoIP) that helps you manage all your business calls in one place. With TalkChief, you can:
- Create inbound & outbound call routes
- Build IVRs (menus) and queues
- Add users and teams
- Buy DID numbers
- View real-time reports and dashboards
Everything you need for your business communication, in one simple platform.
Do we support automatic dialers, SMS, or SIP trunking?
TalkChief does not support:
- Automatic dialers
- SMS messaging
- SIP trunking
We currently focus on providing a reliable business phone system.
Which countries do we support for Caller IDs (DID numbers)?
TalkChief provides DID numbers for almost every country worldwide.
Some countries require documents (e.g., company registration or ID) due to local regulations. If a number doesn’t appear when you search for it, it’s usually because of these rules.
If you need help, our Support Team is happy to assist.
Is calling included in the monthly subscription?
No, your monthly fee covers the user license and TalkChief platform features.
Call costs and DID numbers are usage-based, so they vary each month. To make calls, you simply top up your balance when needed.
Do we provide unlimited plans?
No, we do not provide unlimited plans.
We do provide competitive prices/minutes for all countries, you can get more information about our pricing by visiting this page.
What are our payment methods?
We support:
- Credit cards
- Bank transfers (top-up only, before services are activated)
Bank transfers cannot be used for monthly subscriptions but is accepted solely as a pre-service payment method.