Media Manager
2min
This is the section in which you can manage all your media and recordings.
Music On-Hold
This is where you can chose which music/recording you would like your clients to listen while they are on-hold awaiting for the next available agent.
Media List
This is the list of all music/recordings you have under your account (including the one you use for the IVR settings under the Call Flow settings). You can easily play, edit, upload or delete any music/recording. Please note that we recommend recordings to be in the MP3 format.

Have any questions? You can always contact our Support Team at support@talkchief.io.
TalkChief Team

Updated 03 Mar 2023
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