Media Manager

this is the section in which you can manage all your media and recordings \<font color="#1093fe">music on hold\</font> this is where you can chose which music/recording you would like your clients to listen while they are on hold awaiting for the next available agent \<font color="#1093fe">media list\</font> this is the list of all music/recordings you have under your account (including the one you use for the ivr settings under the call flow settings) you can easily play, edit, upload or delete any music/recording please note that we recommend recordings to be in the mp3 format have any questions? you can always contact our support team at support\@talkchief io talkchief team