TalkChief Platform

Media Manager

2min
this is the section in which you can manage all your media and recordings music on hold music on hold this is where you can chose which music/recording you would like your clients to listen while they are on hold awaiting for the next available agent media list media list this is the list of all music/recordings you have under your account (including the one you use for the ivr settings under the call flow settings) you can easily play, edit, upload or delete any music/recording please note that we recommend recordings to be in the mp3 format have any questions? you can always contact our support team at support\@talkchief io talkchief team