This is the section in which you can manage all your media and recordings.
This is where you can chose which music/recording you would like your clients to listen while they are on-hold awaiting for the next available agent.
This is the list of all music/recordings you have under your account (including the one you use for the IVR settings under the Call Flow settings). You can easily play, edit, upload or delete any music/recording. Please note that we recommend recordings to be in the MP3 format.
Have any questions? You can always contact our Support Team at email@example.com.
Updated 03 Mar 2023
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