Media Manager

This is the section in which you can manage all your media and recordings.

Music On-Hold

This is where you can chose which music/recording you would like your clients to listen while they are on-hold awaiting for the next available agent.

Media List

This is the list of all music/recordings you have under your account (including the one you use for the IVR settings under the Call Flow settings). You can easily play, edit, upload or delete any music/recording. Please note that we recommend recordings to be in the MP3 format.

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Have any questions? You can always contact our Support Team at support@talkchief.io.

TalkChief Team

Updated 11 Jun 2022
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