Part of our vision to ensure your organisation's business continuity, is to increase your calls answer rates, and thus we enabled our NSP (Number Spam Protection) algorithm, which enables an early alert once your number becomes listed as high risk, with the possibility to replace the number with an immediate effect.
Because once this number becomes rated as spam, it will be blocked, and you will be fined according to international laws and regulations.
What about your clients that already know your old (high risk) number?
Our option to replace the high risk number, includes keeping your old number to receive calls only for 30 days to give you enough time to update your clients.
1) Go to Numbers
2) Filter by High Risk Status
3) Click on number action, and then click on replace
Have any questions? You can always contact our Support Team at support@talkchief.io.
TalkChief Team